Terms of Use | TestRoom Australia – Policies & Legal Info

Terms and Conditions

1. Introduction

Welcome to TESTROOM, a product of ANSTERRA PTY LTD (ABN: 41 643 975 535). These Terms and Conditions ("Terms") govern your access to and use of our website located at www.testroom.com.au ("Site") and any related services (collectively, the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms.

2. Eligibility

There are no specific age restrictions for using our Services; however, we recommend that use by minors be supervised by a parent or guardian. By accessing or using our Services, you represent and warrant that you have the legal capacity to agree to these Terms.

3. User Registration

3.1. Account Creation: To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process.

3.2. Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. User Conduct

4.1. Prohibited Activities: You agree not to:

Use our Services for any illegal or unauthorized purpose.
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
Interfere with or disrupt the operation of our Services or servers or networks connected to our Services.
Violate any applicable local, state, national, or international law or regulation.

4.2. Content Standards: You agree not to post, upload, or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

5. Intellectual Property and Copyright

5.1. Ownership: All content, trademarks, and other intellectual property on our Site are the property of ANSTERRA PTY LTD or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

5.2. User Content: By posting or submitting content to our Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content in connection with our Services.

5.3. Restrictions: It is not allowed to copy, take screenshots, or share any of the information or content from this Site anywhere. All content is protected under copyright and intellectual property laws.

6. Payment, Fees, and Refunds

6.1. Pricing: All prices for our Services are listed on our Site and are subject to change without notice.

6.2. Payment: You agree to pay all fees and charges associated with your use of our Services in accordance with the terms and rates set forth on our Site.

6.3. Refunds: We offer a 100% refund if you are not satisfied with our Services. Refund requests must be made by email to help@ansterra.com within 10 days of purchase, and you must not have completed more than 10% of the content. No refunds will be provided after 10 days from the date of purchase.

6.4. Non-transferable: Your use of our Services is non-transferable.

7. Privacy Policy and Consent

7.1. Privacy: Your privacy is important to us. We collect personal information to personalise your experience, and we may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We do not store your credit card or bank account details. Payment pr...

7.2. Consent: By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy.

8. Technology and Usage

8.1. Device Compatibility: Our Services are designed to work on iPads, laptops, and computers. We do not support mobile devices. The recommended browser for using our Services is Google Chrome.

8.2. Internet Risks: By using our Site, you accept all risks associated with using the internet and the World Wide Web.

8.3. Cloud Services: We use cloud services and prefer to store all information within Australia for our production services. However, we do not have control over how cloud service providers manage data.

9. Disclaimers and Limitation of Liability

9.1. Temporary Unavailability: Our Services may be temporarily unavailable due to maintenance or other reasons.

9.2. Disclaimers: Our Services are provided on an "as-is" and "as-available" basis. Our team is dedicated to delivering high-quality content to students and endeavours to ensure the reliability, accuracy, and availability of our Services. Despite our best efforts, if any mistakes go unnoticed, we encourage users to report any issues using the "Report an Issue" option, and we will address these concerns as soon as we can.

9.3. Limitation of Liability: To the fullest extent permitted by law, ANSTERRA PTY LTD, its directors, officers, employees, content providers, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.

10. Indemnification

You agree to indemnify and hold harmless ANSTERRA PTY LTD and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our Services or your violation of these Terms.

11. Termination

We reserve the right to terminate or suspend your account and access to our Services at our sole discretion, without notice or liability, for any reason, including if you breach these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of our Services after the changes take effect constitutes your acceptance of the new Terms.